FAQ's

1. What kind of products does TradePilot sell?

TradePilot offers a wide range of high-quality products — including pet accessories 🐾, outdoor gear 🏕️, and smart electronic gadgets ⚡ — all in one convenient online store.

2. Do you offer international shipping?

Yes! We ship worldwide 🌍. Delivery times may vary depending on your location. You can check our Shipping Policy for full details.

3. How long will it take to receive my order?

Orders are usually processed within 1–3 business days, and shipping typically takes 7–15 business days, depending on your region.

4. Can I track my order?

Absolutely! Once your order has been shipped, you’ll receive a tracking number via email so you can follow your package’s journey anytime.

5. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure online payment methods. All payments are processed safely using encrypted technology.

6. Can I cancel or change my order after placing it?

If your order hasn’t been processed yet, you can request a change or cancellation by contacting us at support@tradepilotstore.com as soon as possible.

7. Do you offer returns or refunds?

Yes, we offer a 30-day return policy on most items. Please make sure the product is unused and in its original packaging. For more details, visit our Refund Policy page.

8. What should I do if my item arrives damaged or defective?

No worries! If your item arrives damaged, faulty, or incorrect, just contact us within 7 days of delivery with photos or videos. We’ll replace it or issue a full refund.

9. Are my personal and payment details safe on your website?

Yes — your privacy and security are our top priority 🔒. We use SSL encryption and secure payment gateways to protect all personal information.

10. How can I contact TradePilot customer support?

You can reach our friendly support team anytime via email at support@tradepilotstore.com. We aim to respond within 24 hours.